Clouds & Minestrone.
Sunday, January 22, 2006
I'm not a candle person. Give me some Febreeze to freshen up the upholstered furniture, and I'm happy. Simple, flameless - I'm not going to burn down the house with a squirt bottle.
This past Christmas Eve, however, I hosted dinner. With people coming over, I usually rely on whatever I'm cooking/baking to welcome my guests with a particularly pleasing scent. This time, there was no cooking. Everything I got from a local caterer, which means no mess, no fuss, and no scent.
That's how I got lured into spending $7.99 on a Glade Scented Oil Candle. The premise appealed to me: light a "candle" which almost immediately melts into warm, scented oil, and remains contained in a little metal bowl until it burns itself completely out. Pretty neat. More importantly, they had a scent called Holly Evergreen which didn't smell gross. It wasn't amazing, but it definitely didn't suck. I bought.
The "candle" worked, and this consumer was pleased... until I returned to the store for a refill. Apparently, Glade sells refills for three of the scented oil candle scents - dewberry, rose & vanilla, and orchid - which all smell like the interior of an oft' used public bathroom. I think I've already gone over how I feel about public bathrooms.
Where was the Holly Evergreen refill? The full $7.99 candle set was sitting there, but I already had the glass base. I just needed the melty candle thingies. And not for $8 thank you very much.
I went to Glade's website. They don't even make Holly Evergreen refills! So basically this whole set is useless now because I can't get a refill, unless I buy something that I don't want? Why don't they make Holly Evergreen refills?
They had a Contact Us link, so I contacted them with my questions and was promised a response within 24 hours.
The response came in the mail yesterday. No letter, no answers, no acknowledgement from a human being of my query. Just an envelope and a coupon for a FREE pack of Glade Scented Oil Refills.
According to the picture on the coupon, I get to choose from Dewberry, Rose & Vanilla, and Orchid.
posted by hilary at 9:21 AM |
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