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Sunday, January 22, 2006


I'm not a candle person. Give me some Febreeze to freshen up the upholstered furniture, and I'm happy. Simple, flameless - I'm not going to burn down the house with a squirt bottle.
This past Christmas Eve, however, I hosted dinner. With people coming over, I usually rely on whatever I'm cooking/baking to welcome my guests with a particularly pleasing scent. This time, there was no cooking. Everything I got from a local caterer, which means no mess, no fuss, and no scent.

That's how I got lured into spending $7.99 on a Glade Scented Oil Candle. The premise appealed to me: light a "candle" which almost immediately melts into warm, scented oil, and remains contained in a little metal bowl until it burns itself completely out. Pretty neat. More importantly, they had a scent called Holly Evergreen which didn't smell gross. It wasn't amazing, but it definitely didn't suck. I bought.

The "candle" worked, and this consumer was pleased... until I returned to the store for a refill. Apparently, Glade sells refills for three of the scented oil candle scents - dewberry, rose & vanilla, and orchid - which all smell like the interior of an oft' used public bathroom. I think I've already gone over how I feel about public bathrooms.
Where was the Holly Evergreen refill? The full $7.99 candle set was sitting there, but I already had the glass base. I just needed the melty candle thingies. And not for $8 thank you very much.

I went to Glade's website. They don't even make Holly Evergreen refills! So basically this whole set is useless now because I can't get a refill, unless I buy something that I don't want? Why don't they make Holly Evergreen refills?
They had a Contact Us link, so I contacted them with my questions and was promised a response within 24 hours.

The response came in the mail yesterday. No letter, no answers, no acknowledgement from a human being of my query. Just an envelope and a coupon for a FREE pack of Glade Scented Oil Refills.
According to the picture on the coupon, I get to choose from Dewberry, Rose & Vanilla, and Orchid.
posted by hilary at 9:21 AM |


Blogger Blue said...

That sucks! I've looked for refills for other Glade items before and had the same problem, can never find the scent I like in the refill. Why do they do that?!

1/22/2006 9:53 AM  
Blogger ::Ali:: said...

That does suck!
I have wanted to try those, and since you say they do work well I just may, but I would buy the Vanilla..LOL
Sorry you can't find refills..
And that was a pretty crappy *reply* from them you got, the whole point was telling them that you the consumer WON'T buy those ones and they send you a coupon for them anyway..DUH!

1/22/2006 2:26 PM  
Blogger Hilary-Dilary-Dock said...

Buy a candle warmer. I got one from Wal Mart for under $5. I love the scent of candles but not having the flames around. I always forget to blow out the candles when I leave the house!

Anyway, the nice thing about the warmer is that it melts the candle and it gives off the scent of having it my opinion it's a stronger smell with the warmer than if it were lit. Anyway, I've left the house many times forgetting to flip it off and come home to an inviting smell. I love it!

Plus the candle lasts longer than if burning it. I just bought a new one after about 4 months of having one because I could no longer smell it when I would come in when the burner would be on...I could only smell it if I put my nose down in the candle. Anyway, I think it's a good investment!

The "Other" Hilary

1/22/2006 3:43 PM  
Blogger Tedd said...

It's just another example of The Man trying to keep you down...

1/22/2006 7:17 PM  
Blogger :: Java Mama :: said...

They also have those candle jar warmers where you never have to light another candle again!

So, did you use the coupon? Could be a potential gift! lol

1/22/2006 11:12 PM  
Blogger ~ Jayme ~ said...

well... lol!!

You know I won't purchase one of those...LOL I have a ton of candles all over my house. I have so many, I've been having to give them away. UGH! LOL I can't get these freak'n christmas scents burned up yet.

I must say, I have wondered about those Glade Scented Oil thingies.

I use some of my PartyLite jar candles on a candle jar warmer. Those jar warmers are pretty cool.

I think you'd like it too.

1/23/2006 1:07 AM  
Blogger Rachelle said...

Oh my, LMAO!

1/23/2006 6:23 PM  
Blogger Holli said...

That sucks. If they are going to make the scent, they should make refills for it.

1/24/2006 9:43 PM  
Anonymous tracy said...

I only use the warmers - flames=fire.... I have a fireplace candlelobbra (sp) that holds 12 votive candles, I dont mind having a fire in the fireplace !

1/28/2006 10:13 PM  

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